Travel Updates

Covid-19 Updates & What To Expect

What to Expect on Your Next Adventure


AGC requires all participants and guides to be fully vaccinated for COVID-19 at least 14 days prior to their trip's start date. Please note that prior to booking, you will also need to review and agree to AGC's Covid Waiver. We do not, however, require boosters at this time. 

We recognize that people have a variety of perspectives on COVID-19 vaccinations. We made this decision to require vaccination in accordance with the recommendation of the Centers of Disease Control and Prevention, which states that being vaccinated for COVID-19 and other infectious diseases not only protects yourself and those close to you, it helps reduce spread of the disease in communities. 

If you are unable to be vaccinated for medical reasons, you may apply for an exemption from AGC's vaccine requirement. Exemptions will be assessed on a case-by-case basis. To apply please submit an exemption request to AGC, along with a certificate from a medical professional, for review.

Given the constantly changing global health environment, our plans may evolve as we consider new guidance and recommendations from health agencies. We’ll keep this space updated with any changes that might affect you. Please check here as your trip approaches.

 

New Trip Procedures


We understand that deciding when to travel next is a personal decision that comes with both excitement and reluctance, especially now. Our goal is to help you feel comfortable and supported during your adventure and to help everyone travel with more ease. With that goal in mind, we have created the following policies and procedures in relation to COVID-19. We ask that you register for an upcoming trip only if you are comfortable with our policies and procedures outlined below. We also strongly recommend getting travel insurance for unforeseen events such as flight delays, baggage loss or even an unexpected sickness or injury that could impact your travel plans.


PRE-TRIP PROCEDURES


Consistent with CDC guidance, all participants and guides must be fully vaccinated against COVID-19 before traveling with us on any trip. Please note that proof of vaccination, including a booster, is now a requirement of some international destinations. 


Any participant or guide who tests positive for COVID-19 within 10 days of a scheduled departure, will not be allowed to go on the trip. 

ON TRIP PROCEDURES


At the start of your trip, your guide(s) will ask to see your proof of vaccination. We recommend carrying a hard copy and digital copy of your COVID-19 vaccination record with you for the duration of your travels.


When you arrive, the guide(s) will also conduct a verbal health screening check for any symptoms of illness. Participants displaying symptoms, may require further evaluation at the nearest health clinic and a negative COVID-19 test before being permitted to continue.


All participants and guides are encouraged to bring a face mask and to wear as required by local regulations and/or establishments, or when it makes you feel more comfortable. 


Should a participant become ill during a trip, they should immediately notify the guides, who will assist in obtaining medical care. If a participant develops symptoms consistent with COVID-19 or other communicable illnesses, they will be asked to wear a mask and assisted to self-isolate, both for their health and the health and safety of the group. The guides will then help the participant get tested, or contact a local medical professional so they can evaluate the participant's symptoms and provide appropriate guidance regarding treatment and care. Participants who feel unwell and are having symptoms consistent with COVID-19 will not be permitted to rejoin the trip and must remain in self-isolation until either they test negative for COVID-19, or are evaluated by a medical professional who determines their condition is not contagious and clears them to resume group activities, at which time they may return to the trip. 


Following CDC guidance, if a participant tests positive for COVID-19, they will be required to isolate and assisted to leave the trip at their own expense. The rest of the group will be notified of the exposure and while we will not require everyone on the trip to test, we will encourage everyone to wear masks and test to their comfort level. And if anyone else develops symptoms consistent with COVID-19, we will follow the protocol outlined above.

Additionally, our offices are staffed for emergencies, and along with the guides, we will work to provide support for you as needed and proactively communicate about any COVID-19 related issues or adjustments that may be needed during the trip.


As the travel landscape continues to change, please read on for more information to help you decide when to travel next.


What if I cancel my trip?


We understand how disappointing it can be in the event you need to cancel or change your long-anticipated adventure. Our cancellation policy is not meant to be punitive, however, we plan far in advance for each departure and continuously send non-refundable payment to hotels and other suppliers. We use your payments to prepare for your participation and handle other costs associated with our operations. Therefore, we must strictly adhere to our cancellation and transfer policy for all participants. We strongly suggest purchasing travel insurance in the event you must cancel or otherwise change plans. 

Do you recommend or require travel insurance?


While we do not require travel insurance on our trips, some of our domestic and international partners do, including now for COVID-19. You must have travel insurance when required by the partner or country, and in any event, we strongly recommend getting travel insurance. For your convenience, we offer travel protection through Travelex Insurance Services. You can find them online at travelexinsurance.com or talk with a real person at 800-228-9792 and reference location number 06-0331. To learn more about Travelex’s Coronavirus coverage, please visit:  https://www.travelexinsurance.com/covid19.

To help you understand what Travelex protection plans will cover, please refer to these Frequently Asked Questions. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276.


What if AGC cancels my trip?


We are learning that COVID-19 is likely to be an enduring part of our lives moving forward and we are doing everything we can to safely make our experiences available for those who are ready to travel. If we need to cancel a trip after the final payment deadline for reasons outside of our control, we will do our best to offer priority booking for the rescheduled trip and do all we can to transfer payments or issue a travel credit towards the rescheduled trip or a different trip that fits your schedule. 


 

Please Note: All standard booking terms and conditions not explicitly addressed on this webpage remain in full force and effect.