Policies

Cancellation & Payment Policies

Deposit & Payments:

The deposit is $300 for trips in the United States and $400 for International trips.

The total trip balance is due 90 days prior to departure for domestic trips and 120 days prior to departure for international trips.  

Once you pay the deposit, you will be able to log into your account and make payments at any time towards the trip balance or call our office to pay by phone. The total trip price includes the deposit and all prices are in USD. 

Read about our COVID-19 updates here.

Cancellation Policies:

To qualify for any refunds, you must notify us in writing, by email to info@goodadventure.com or mail to: Adventures in Good Company, PO Box 455, 2601 S. Lemay Ave, Suite 7, Fort Collins, CO 80525. Cancellation date is the date the written notice is received by AGC. Cancellation charges are not meant to be punitive. These charges reflect the expenses AGC has incurred in administering your reservation and planning for your participation, and cannot be recovered if you cancel, even if you must do so becuase of injury/illness or personal emergencies.

In the unfortunate event that you must cancel your trip in the days prior to departure, AGC's refund policy is as follows:

International Domestic (U.S.) Refund 
120 +  days  90+ days  100% refund, minus the non-refundable deposit*
120 - 60 days  90 - 45 days  50% of trip cost refunded**
59 days or less  44 days or less  No refund

*Your deposit is fully refundable for the 10 days immediately following your deposit payment.  If you cancel after that time and prior to the final payment deadline, the deposit will become a credit that can be applied towards a new booking within 3 years of cancellation. 

**If you register after this time, the deposit is non-refundable and the entire amount is due within no more than five days of registration.  

Adventures in Good Company reserves the right to cancel all or portions of a trip for any reason, including unforeseen weather, safety hazards, low registrations, or other circumstances. In the event of such a cancellation, full or partial refunds or credits, if any, will be at AGC's sole discretion and will be determined on a trip by trip basis. AGC is not responsible for any indirect, consequential, incidental or other costs/damages incurred by the traveler for cancelled trips, including but not limited to airplane tickets, visas and vaccinations. Our full cancellation, deposit, payment and transfer policy is outlined in our Booking Terms & Conditions.

Travel Insurance:

Now more than ever, we recommend getting travel insurance for your next adventure. We partner with Travelex, which offers cancellation and trip interruption coverage if an insured plan holder or her companion falls ill with COVID-19 during the coverage period or has to be quarantined. Coverage may also be granted if an insured traveler must take care of a family member who has become seriously ill COVID-19, or must take over daily work management if a business partner falls ill with the disease. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Still not sure you need travel protection? Consider these scenarios to help you decide.