Payment, Cancellation and Transfer Policies

Price, Deposit & Payments:

The deposit is $300 for trips in the United States and $400 for International trips.

The total trip balance is due 90 days prior to departure for domestic trips and 120 days prior to departure for international trips.  

Payments may be made with most major credit cards or bank debit cards. Please note that as of January 19, 2022, we have updated Booking Terms & Conditions and are no longer able to accept eCheck or ACH payments.

The total trip price includes the deposit and all prices are in USD. Prices may change during the course of the year and most often the best price will be for those who book early. Prices cover land costs only; they do not include airfare to and from the trip nor any required travel documentation, such as passports or visas. 

If payment in full has not been received by the due date, the outstanding balance will be charged directly to the payment method on file from the deposit unless otherwise instructed. If final payment cannot be processed within 2 days of the payment deadline, AGC reserves the right to treat your booking as canceled and the deposit and any other payments will be forfeited.  

Cancellation and Transfer Policies:

To qualify for any refunds, you must notify us in writing by email to the trip's Program Manager or to [email protected]. Notification of cancellation must be received and acknowledged by AGC.

AGC understands how disappointing it can be in the event you need to cancel or change your long-anticipated adventure. Our cancellation policy is not meant to be punitive, however, we plan far in advance for each departure and continuously send non-refundable payments to hotels and other suppliers. We use your payments to prepare for your participation and handle other costs associated with our operations. Therefore, we must strictly adhere to our cancellation and transfer policy for all participants. We strongly suggest purchasing travel insurance in the event you must cancel or otherwise change plans. The cancellation date is the date the written notice is received by AGC. 

In the unfortunate event that you must cancel your trip in the days prior to departure, your cancellation fee will be determined according to the terms outlined in the chart below:

International Domestic (U.S.) Cancellation Fee  
120 +  days  90+ days  50% of the deposit*
120 - 60 days  90 - 45 days  50% of trip cost**
59 days or less  44 days or less  100% of trip cost, no refund

*Your deposit is fully refundable up to 10 days after you pay, when you sign up 10 days or more before the final payment deadline.

**If you register after the final payment deadline, the entire amount is due within 2 days of booking and the deposit is NON-REFUNDABLE.

Transfers to another trip are only allowed before the final payment deadline. You may transfer one time to another scheduled departure without a fee, after which time the standard cancellation fees apply. All additional transfers from the original booking are subject to the normal cancellation policy.  When transferring to a new trip, the participant is responsible for any differences in the deposit and/or trip costs. 

For bookings made prior to January 19, 2022, the prior Terms will apply.

Adventures in Good Company reserves the right to cancel all or portions of a trip for any reason, including unforeseen weather, safety hazards, low registrations, or other circumstances. In the event of such a cancellation, full or partial refunds or credits, if any, will be at AGC's sole discretion and will be determined on a trip by trip basis. AGC is not responsible for any indirect, consequential, incidental, or other costs/damages incurred by the traveler for cancelled trips, including but not limited to airplane tickets, visas and vaccinations. Our full cancellation, deposit, payment and transfer policy is outlined in our Booking Terms & Conditions. And you can read about our COVID-19 updates here.

Travel Insurance:

Now more than ever, we recommend getting travel insurance for your next adventure. We partner with Travelex, which offers cancellation and trip interruption coverage if an insured plan holder or her companion falls ill with COVID-19 during the coverage period or has to be quarantined. Coverage may also be granted if an insured traveler must take care of a family member who has become seriously ill from COVID-19, or must take over daily work management if a business partner falls ill with the disease. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Still not sure you need travel protection? Consider these scenarios to help you decide.